Disputes

Chargeback intake, evidence management, and bank-liaison workflows with a full audit trail.

Disputes gives you one workflow for chargebacks and complaints — intake, evidence collection, deadline tracking, and bank-liaison correspondence, with a full audit trail on every case. It plugs into the same transaction history Fraud Detection and Reconciliation already see, so representment evidence is one click away. Built to support OJK and PPATK dispute-handling expectations.